FAQs

Our Stores

• Our London Stores

Delivery

• US Express Delivery
• Despatch times and availability
• Delivery Service

Contact Us

• Poetry Fashion reviews from our customers

Returns

• Returns Policy
• Returns Service
• Faulty returns
• Our delivery and returns information

Size Guide

• Ordering the right size

Our Values

• Recycle your cashmere
• News from our Founder
• Packed with love and care
• How did it all begin?
• How are Poetry Clothes Made?
• An interview with our Founder Luke Dashper

Orders and Payments

• How to order
• Payments

Your Account

• Your online account

Mailing Preferences

• Updating your mailing-preferences

F.A.Q.

• Full terms and conditions including our complete privacy policy
• Our story
• I am a Californian resident, how do I exercise my rights under the California Consumer Privacy Act (CCPA)?
• Read our full terms and conditions
• Read our complete privacy notice