FAQs
Order
- Read all our ordering and payments information
- I need to review my card details. What do I do now?
- Do you offer wholesale?
- How can I review my order history?
- Do you offer prices in US Dollars?
- How can I find specific garment styles or sizes on your website?
Delivery
- Read all our delivery and returns information
- What US delivery options do you offer?
- What is your Christmas delivery policy?
- How can I track my order?
- Where is my order?
- Why is my parcel shipped from Belgium instead from the UK?
Returns
- Read all our delivery and returns information
- What is your Christmas gift returns policy?
- What's your returns policy?
- What's your exchange policy?
- Where is my refund?
- Do you accept returns of earrings?
Your Account
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- How to sign up for an online account?
- Why should I register for an online account?
- How do I amend my address details?
- How do I get a catalogue?
- How do I come off your mailing list?
Privacy Policy
- Read our complete privacy notice
- Read our full terms and conditions
- How can I ensure that I will not receive any third party mailings?
- How do I come off your mailing list?
- How do I cancel my newsletter subscription?
- What personal data do you collect?