STORE RETURNS
If you change your mind, you can return the item within 14 days to us in store. Please bring your receipt of purchase and we will exchange or refund it to the credit or debit card used. If you return an item bought for you with a gift receipt, we will give you a gift card to the value of the original selling price.
If you are unable to return to our store or have any questions about your return, please reach out to our Contact Centre here.
OUR CHRISTMAS 2024 GIFT RETURNS POLICY
We are extending our return policy during the festive period for purchases made in-store. Any items purchased as a gift between the 1st of November and Christmas 2024 will be accepted for a refund or exchange as long as we receive the return by the 31st January 2025. In accordance with our standard returns policy, all products must be unwashed, unworn (except for the purpose of trying on) and with the original tags attached. Proof of purchase will be required.
FAULTY ITEMS
Unfortunately, sometimes garments are faulty as a result of a glitch in the manufacturing process or develop faults during wear. If you identify a fault after purchase, please return the item to our store and we will replace it (subject to stock availability).
If the item has been returned within our 14-day returns period and we are unable to replace it, we will give you a full refund.
If your item develops a fault during the first 90 days of wear but outside of our 14-day returns period, we will replace the item (subject to availability) or provide you with a gift card of the same value.