Submit a request

Get in touch

Kontaktieren Sie uns

Please select the country you are contacting us from. This will help us to allocate your query to the correct response team based in your country and get back to you as swiftly as possible.

Your email address

Subject

Type of enquiry

Please select from the following options

Please allow up to 7 days for your return to be received and processed.

Please select from the following options

Order Number

Item description

Please specify the style code (e.g V402), colour and size of the item.

Item description

We aim to provide care instructions in the description tab of the product on our website. Should you need more detailed information, please feel free to contact us.

When did you purchase your item?

Account Number

You will be able to find this at the back of the catalogue or on your despatch note

Tracking number

What device are you using?

What browser are you using?

Fault details

First Name

Last Name

Telephone Number

Please add your telephone number in the following format +1 415 XXX XXXX

Your Message

How much have you been charged?

Please send us a copy of your bank statement as a proof of the charge

I provide proof of parcel damage attached.

House number or house name

Street name

Zip code

Town

State Code

State code

Attachments

Add file or drop files here

If you just want to amend your mailing preferences, please click here.

0808 164 8077

Should you have any queries, our knowledgeable Customer Care team will do their utmost to help.

Lines are open from 8:30am to 10:30pm, Monday to Friday. Calls are free.

If you just want to amend your mailing preferences, please click here.

1 888 369 9216

Should you have any queries, our knowledgeable Customer Care team will do their utmost to help.

Lines are open from ET 7am to 5:30pm and PT 7am to 2:30pm, Monday to Friday. Calls are toll-free.

Wenn Sie nur Ihre Katalog-Einstellungen aktualisieren möchten, bitte klicken Sie hier.

Aus Deutschland 0800 000 7988
Aus Österreich 0049 896 282 4473

Wir freuen uns über Ihre Anregungen, Wünsche oder auch Kritik.

Sie erreichen unsere Kundenbetreuung montags bis freitags zwischen 9:30 Uhr und 17:30 Uhr. Für Anrufe aus Österreich können eventuell Gesprächsgebühren ins deutsche Festnetz anfallen.