All our calls are answered by our own friendly and knowledgeable customer care team in England.
If you would like to place an order or contact us with a query, please call 1 888 369 9216 toll-free, to speak to them, please dial 1 to place an order or dial 2 for any other enquires.
Call us between ET 7 am to 5.30 pm and PT 7 am to 1.30 pm, Monday to Friday. During our working hours, you can also leave a message by dialling 3.
While in the queue for the order or enquires line, you can also request a call back by selecting 2.
To self-service, please visit our CAN WE HELP section with many helpful articles and answers to frequently asked questions.
If you can't find what you are looking for, please use the Help bubble at the bottom right of the page.
Here you are able to send us a message or during opening hours, you can also request a call back from one of our agents.
Another way, you can also get in touch with the Poetry customer service is by using this contact form.
Alternatively, you can also write to us:
Poetry
2 Rothley Lodge
Loughborough Rd
Leicester
LE7 7NL
United Kingdom
We will get back to you as soon as we can, however you contact us.
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