We’re sorry to hear that you were charged this fee. Some customers are being charged a foreign transaction fee by their bank, even though the credit card transaction you make with us is in US Dollars.
To claim a refund for the foreign transaction fee, please submit a request below and attach a copy of your credit card statement with all details redacted apart from the foreign transaction fee on the statement.
We sincerely apologise for the inconvenience this may have caused you.