We’re sorry to hear that you were charged this fee. Some customers are being charged a foreign transaction fee by their bank, even though the credit card transaction you make with us is in US Dollars.
To claim a refund for the foreign transaction fee please send a copy of your credit card statement with all details redacted apart from the foreign transaction fee on the statement to:
Poetry
777 S State Road 7
Margate, FL 33068
We sincerely apologise for the inconvenience this may have caused you.
Please complete the details on the form below and return with the other documentation.