All our parcels are sent out with FedEx Express delivery service for $15. Parcels will be despatched within 2 business days and delivered within 4 business days after despatch.
The delivery period stated within which you will receive your item(s) is approximate. Goods will be sent to the address given by you at the checkout.
Local tax may apply and if that is the case, the total value of the order will be adjusted at checkout. The amount of sales tax to be charged can depend upon many factors including the value and type of item purchased and the policy of individual states.
To read more about our delivery options and despatch process, please visit our Delivery section.
If you change your mind you may return any unwanted Poetry® item for a refund within 30 days. For your convenience, a pre-paid return label is provided at the bottom of your despatch note. You will not need to pay any postage upfront. A flat fee of $6.00 will be deducted from the amount of your refund.
Despite all efforts, it can happen that some garments either have a fabric fault or develop one during wear. If you have any concerns about the quality of an item, please read this article to find out how to proceed further.
To read more in detail about our returns policy and the services we offer, please go to our Returns section.