The refund will be made using the same payment method that you used for your original transaction on your original order.
We are authorized to withhold the refund until the earliest of the following two:
- until we get the goods back or
- until you provide proof that the goods have been returned.
From June 2020, due to security reasons, reimbursement by cheque will no longer be possible.
For more information on this topic, please read the following article: Delivery and returns information.