"Dear Customer,
First of all, I would like to say thank you to you for your support over the years. We are very honoured to have so many customers across America and, in spite of all the current chaos across the world, we look forward to serving you into the future.
As we face this situation together, we are all focused on more important things than clothes. The health and well-being of our friends, families and colleagues rightly takes priority over everything else.
We are a small company of around 100 people split between our London design studio, our head office near Leicester and our two London shops. We have spent this week responding to the evolving news and taking steps to make sure we can continue to work in a safe way. We have always looked after our staff and treated them well, so it goes without saying that we will continue to do so.
From 20th March, we have closed our two Poetry shops until further notice, we sincerely hope to be open again soon but for the health of our staff and the well-being of our customers, this is the right thing to do.
Our collections will continue to be available on our websites. We hope the arrival of our new High Summer collections might provide some distraction and we will continue to send you snap shots of the ranges to lighten your in-box.
With my very best wishes in these difficult times.
Luke Dashper
Founder and Creative Director
April 7th, 2020"
Our London Shops have been since reopened. To track the times when we operate, please read this article: When will your London Shops open again?