While we make every attempt to prevent our customers from incurring any import duties, our packages are selected at random by the US Customs Department and may be subject to additional charges.
If you have experienced these charges we will of course reimburse the full amount.
To claim reimbursement on import duties please mail a copy of the customs paperwork provided by the post office, along with proof of payment to the address below.
777 S State Road 7
Margate, FL 33068
We sincerely apologise for the inconvenience this may have caused you.
Please complete the details on the form below and return with the other documentation.