We hope that you will love everything you ordered but should you need to return an order to us, package the order back into the box you received the delivery in (or any suitable packaging should you no longer have the box) and attach the return label that was included with your paperwork. If you need a new returns label please use our contact form to request a prepaid label.
If you are returning the order for an exchange, please complete the exchange form on the back of your despatch note and include this with your return.
If you are returning for a refund, there is no need to complete the form, but please include it in the parcel so we know who to refund.
Don't forget about the fantastic returns collection service provided by Royal Mail - it is easier to use than ever before. To learn how to book a return collection just from your doorstep, please read this article: Can Royal Mail collect the return from me? How does it work?
Learn more here.