You may return any products within 30 days of receipt for a refund or exchange as long as those products are unwashed, unworn (except for the purposes of trying on) and with the original tags attached. We always aim to process returns as quickly as possible within 5 days of our receipt. It can, however, take slightly longer during busier periods.
Don't forget about the fantastic returns collection service provided by Royal Mail - it is easier to use than ever before. To learn how to book a return collection just from your doorstep, please read this article: Can Royal Mail collect the return from me? How does it work?
For full exchanges terms and conditions please visit this page.