Once your goods have been despatched, you will receive an email confirmation with your personal Royal Mail tracking link which you can use to follow the progress of your delivery.
If you are not in when we try to deliver, Royal Mail will leave a card saying they've called, but no one was at home. It will have full details on either re-arranging a delivery or options for you to collect from a nearby Post Office.
Alternatively, you can ask them to leave the package in a 'safe place' - i.e. in the porch, with a neighbour etc. Simply enter your designated place under delivery instructions as part of your order. Please note, that this is at your postman's discretion and not guaranteed.
Our deliveries do not request a signature for deliveries but due to the sizes of our parcels, they will not fit through the letterbox.