For our fulfilment and contact centre, we are lucky to have just moved into a purpose-built warehouse and head office complex of 66,000 sq feet. This large, airy, modern space has enabled us to ensure we meet all the guidelines of Public Health England whilst remaining open. At any one time, there are no more than 30 people in the warehouse which has meant we can successfully work with social distancing.
As we are a small company, we have been able to develop individual responses to this situation and flex working arrangements to support our staff on a one-to-one basis.
We have taken many steps including changing shift patterns, staggering lunch breaks and staggering the time that staff enter and leave the building, all to ensure there are no bottlenecks where social distancing may be compromised.
Those based in the office in London and the support office in Leicester have been working from home since the start of this crisis. Our two Poetry shops have been closed since March 20th.
We have always looked after our staff and treated them well, so it goes without saying that we will continue to do so.